Please allow extra time for your order to be processed during holidays and sale seasons. Worldwide: 15-20 Business Days, All orders are handled and shipped out from our warehouse.
Mnml shipping time free#
We are proud to announce FREE worldwide shipping on all orders. We offer customers insured USA and International Shipping with tracking. We apologize for any inconvenience this may cause! Do you ship worldwide & how much does shipping cost?**Yes - we ship worldwide. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Due to COVID-19, your local shipping provider may be experiencing additional delays. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.
I’m just very disappointed and want to help others know not to get this product or buy from them.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. I also contacted them via direct message on social media as well as comment on their post but also no response from there in that way either. I just want to get a refund and return this product.
I contacted them through the email provided in the website and was told it would take 24 hours for a response but it has been multiple days and still no response from them. It did not have the same guarantees on there. I tried to go back to their original website which was taken down and said error accessing, so I went to their new website, and they used a different website under a name that was similar but had one word of a difference. They had advertised on their original website that returns would be guaranteed if the customer wasn’t satisfied with the product so I thought it would be an easy process. The wallet I purchased from them was smaller than I had expected and couldn’t hold cash at all so I wanted to return it. After a few weeks it just appeared at my house. They said they would send me an email confirmation which I never received any. It wasn’t until after I purchased the item that they seemed shady or like a scam. This business came on my social media as an ad. As of today I still have no resolve because the merchant is not responding to the claim from my bank! Hopefully my complaint and the countless others will help the next person from becoming a victim to their shady business practices! If let me with the only option to file a dispute with my bank. I contacted the merchant again and forwarded the email correspondence. The courier acknowledged that the packed was not delivered to my home and I needed to file a dispute with the merchant. I contacted the merchant who directed me to contact the courier service in which I did. I live anywhere from 45 minutes to an hour from Kennesaw so that’s impossible even if it was being delivered on a G5. I reviewed tracking and saw were the item was received at a sorting facility in Kennesaw at 19:05 and marked delivered to me at 19:06. I received a delivery notification that my ordered had been delivered on 12/19/22 but I hadn’t received a delivery. As of today, Mathe business has not responded to our request. On MaBBB notified the business of our concerns and requested their voluntary cooperation in eliminating the pattern of consumer complaints. Consumers also indicate customer service is lacking as they do not provide assistance. Reports also indicate some consumers received their original purchased items. Other customers have indicated they have never received replacement items or refund. When tracking shows items have been return customers reach out to the company in regards to the refund but company fails to process the refund. Some customer will reorder items and others send the return and wait for a refund. Upon contacting the company for a return company will provide a return label and consumers. However when they request a return the company fails to refund money. Customers allege the company has a statement of easy returns and refunds on website. BBB files indicate that this business has a pattern of complaints concerning issues with company returns and online purchases.
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